Thank you for visiting Frost Fell Adventures at http://frostfelladventures.com. Please read our Privacy Policy below for information on how we collect, process and store your data.
We respect your privacy, which is why we collect and store as little personal data of yours as possible. However, when you use our services, some personal data of yours must be stored in order to provide you with the best possible service and to fill the legal requirements. We do not use your personal data for marketing purposes unless you specifically want us to stay in touch with you and send you company updates and special offers!
Who we are
Data Controller
Kuurakettu Oy
Business ID (Y-tunnus): 3021342-9
Frost Fell Adventures (a part of Kuurakettu Oy) is a tour company located in Rovaniemi, Finland. Our website is located at: https://frostfelladventures.com.
Data Protection Officer
Veera Haerting
firstname@frostfelladventures.com
+358 41 802 6548
Name of the Registry
Customer-, partnership and marketing register.
What personal data we collect and why we collect it
The main purpose for the register is to manage personal data required for cooperation between Frost Fell Adventures and its customers and partners. At the moment we do not use individual customers’ information for marketing purposes.
We may compile data on the usage, traffic volumes, and other related statistics of our website and may process the data to develop the website. Traffic data will be maintained confidential and only the persons authorized by the website owner have access to it. All of the persons processing the data are bound by the duty of secrecy. This data is under no circumstances linked to personally identifiable information, and we do not share it with third parties, except to authorities on a legal basis.
Booking information and personal data
In order to be able to provide our services to you, we must collect and store some of your personal data. This data includes the information that you provide to us during the booking of our services. Bookings can be made via email, phone and a booking request form on the website, and your personal data is stored either in a digital form or on paper.
The personal information that we store include your message (including possible personal information that you provide to us, e.g. special diets or wishes), your name, phone number and e-mail address. The personal information that you give us during the booking of our services will not be linked to your web activity or other data acquired by the use of cookies or other web statistical or analytical means.
Payment information
In the processing of payment information, we comply with the applicable laws and the terms and conditions set and monitored by payment institutions.
The Use of cookies, statistical data and analytics
We use cookies to analyze traffic. The use of cookies is never linked to personally identifiable information. Also, you have control over the data collected, as the cookies are stored on your own computer and you therefore can choose to disable them.
You can disable cookies in your browser settings. By deleting cookies regularly, you can change the identification code used to form a user profile. However, deleting cookies does not stop the gathering of information; instead, it clears the profile formed on the basis of previously collected information. Please note that deleting or disabling cookies is always device-specific.
Our website can be used while using browser extensions like ad blockers or script blockers, but you may experience minor losses in functionality (like with our TripAdvisor widgets).
We use third party technologies to collect Stats logs and to scan the website for potential malware and vulnerabilities. Stats logs provide the website statistical information of it users. The information collected includes your IP address, user agent, visiting and referring URL, timestamp, browser language, country code and activity on the website. The IP address of visitors and usernames of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. We do not have access to any of this information of yours, and can only get statistical data based on the information.
For how long we store your data
Personal data is stored in the register for at least one year after the contractual obligations have finished, unless otherwise agreed or required by the law. You may request to see the personal data that we have stored about you, as well as request to erase it. In order to do so, please contact the data protection officer stated in the beginning of this privacy policy.
Cookie data, as well as statistical and analytical data are stored for a maximum of for 28 days.
Additional Information
We do not share your data with third parties or send it forward. We do not receive data from third parties. We do not use your data for automated decision making or profiling.
In case that changes are made to this privacy policy, an up-to-date version will be available on this website.